Legal

Privacy Policy

Last updated: 23 August 2026

This Privacy Policy explains how Singularix Limited (“we”, “us”, “our”) collects, uses, stores and protects personal data when you visit or use https://einvoicingireland.com/ (the “Website”). We are committed to protecting your privacy and processing personal data fairly, transparently and in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Protection Act 2018, and applicable Irish electronic privacy and communications legislation. Please read this Privacy Policy carefully. By using our Website, you acknowledge the practices described in this policy.

1. Who We Are

The data controller responsible for your personal data is:

For privacy-related questions or requests, please contact us using the details above.

If you have a Data Protection Officer or designated person responsible for data protection, their contact details are:

2. What Personal Data We Collect

Depending on how you interact with the Website, we may collect the following categories of personal data:

Information you provide to us

This may include:

Please do not provide sensitive personal information through the Website unless we specifically request it and provide an appropriate means for doing so.

Information collected automatically

When you visit the Website, certain technical information may be collected automatically, depending on the technologies we use. This may include:

We only use such information where there is an appropriate legal basis for doing so.

3. How We Use Your Personal Data

We may use personal data for purposes including:

We will not use your personal data for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Lawful Bases for Processing

Under the GDPR, we must have a lawful basis for processing personal data. Depending on the circumstances, we may rely on one or more of the following lawful bases:

Consent

Where we ask you to provide consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Contract

We may process personal data where this is necessary to enter into or perform a contract with you.

Legal obligation

We may process personal data where necessary to comply with a legal or regulatory obligation.

Legitimate interests

We may process personal data where necessary for our legitimate interests, provided that those interests are not overridden by your interests, rights or freedoms. Our legitimate interests may include operating and improving our business and Website, maintaining security, responding to enquiries, managing business relationships and protecting our legal rights.

Other lawful bases

Where applicable, we may rely on another lawful basis recognised under Article 6 of the GDPR. The specific lawful basis applicable to a particular processing activity may depend on the circumstances.

5. Enquiries and Contact Forms

If you contact us through the Website, email or another communication channel, we may process the information you provide so that we can respond to your enquiry and manage our relationship with you.

We may retain correspondence for as long as reasonably necessary to deal with your enquiry and maintain appropriate business records. We will not use your contact details for direct marketing unless we have a lawful basis to do so.

6. Marketing Communications

Where permitted by applicable law, we may send you information about our services, updates, events or other business-related communications. Where consent is required, we will obtain your consent before sending such communications. You can unsubscribe from marketing communications at any time by:

Even if you opt out of marketing communications, we may continue to send you non-marketing communications where necessary, such as service-related, transactional, security or legal communications.

7. Cookies and Similar Technologies

The Website may use cookies and similar technologies. Cookies are small files stored on your device that can help a website operate, remember preferences, measure usage or provide other functionality. Some cookies may be strictly necessary for the Website to function. Other cookies, including certain analytics, advertising or tracking technologies, may require your consent under applicable Irish ePrivacy rules. Where consent is required, we will ask for your consent before placing or accessing the relevant cookies or technologies. You should be able to:

We will not treat your continued browsing as consent where consent is legally required. For further information about the cookies actually used on the Website, please see our Cookie Policy.

8. Third-Party Services

We may use carefully selected third-party service providers to operate our Website and business.

Depending on the services actually used, these may include providers for:

Where third parties process personal data on our behalf, we will take appropriate steps to ensure that the processing is carried out in accordance with applicable data protection requirements.

9. Sharing Your Personal Data

We may disclose personal data to:

We do not sell your personal data.

10. International Transfers

Some of our service providers may process personal data outside Ireland or the European Economic Area (“EEA”). Where personal data is transferred outside the EEA, we will take appropriate measures to ensure that the transfer is lawful under applicable data protection law. Depending on the circumstances, this may include relying on:

Further information about relevant safeguards can be requested using the contact details in this Privacy Policy.

11. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:

The appropriate retention period depends on the type of information and the reason it is being processed. Where possible, we establish specific retention periods for different categories of personal data. When personal data is no longer required, we will securely delete it or anonymise it where appropriate.

12. Security

We take reasonable technical and organisational measures designed to protect personal data against:

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the following rights under the GDPR:

Right of access

You may request a copy of personal data we hold about you.

Right to rectification

You may ask us to correct inaccurate or incomplete personal data.

Right to erasure

In certain circumstances, you may request that we delete your personal data.

Right to restriction

In certain circumstances, you may request that we restrict how we process your personal data.

Right to object

You may object to certain processing, including processing based on legitimate interests. You have an absolute right to object to the processing of your personal data for direct marketing purposes.

Right to data portability

Where applicable, you may request that personal data you provided to us be provided to you in a structured, commonly used and machine-readable format, or transmitted to another controller.

Right to withdraw consent

Where processing is based on consent, you may withdraw your consent at any time. The exercise of one of these rights does not necessarily mean that we must delete all information we hold about you. Legal obligations or other lawful grounds may require us to retain or continue processing certain information.

14. How to Exercise Your Rights

To exercise your data protection rights, please contact: Email: info@singularix.net Please provide sufficient information to allow us to identify you and understand your request. We may need to request additional information to verify your identity before responding to a request. We will normally respond to valid requests within the timeframe required by applicable data protection law.

15. Complaints

If you have concerns about how we process your personal data, we encourage you to contact us first so that we can try to resolve the matter. You also have the right to lodge a complaint with the Irish Data Protection Commission (“DPC”), where you believe your rights under data protection law have been infringed. The Data Protection Commission is Ireland's supervisory authority for the GDPR and related data protection legislation. Data Protection Commission 6 Pembroke Row Dublin 2 D02 X963 Ireland Website: https://www.dataprotection.ie/

16. Children's Privacy

Our Website is not intended to knowingly collect personal data from children. If you believe that a child has provided us with personal data without appropriate consent or authorisation, please contact us so that we can investigate and take appropriate action.

17. Third-Party Websites

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites. We recommend that you review the privacy policy of any third-party website before providing personal data.

18. Automated Decision-Making and Profiling

Unless otherwise stated, we do not use your personal data to make decisions based solely on automated processing that produce legal or similarly significant effects on you. If this changes, we will provide the information required by applicable data protection law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, services or legal requirements. The updated version will be published on this page with a revised “Last Updated” date. We recommend reviewing this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy or how we process personal data, please contact us: Singularix Limited Address: Saint Martins Westcourt Ballincollig Cork Ireland Email: info@singularix.net Website: https://einvoicingireland.com/